-
Q What training is provided after installation?
A We provide operator training, maintenance guidance, and workflow optimization advice.
-
Q Can you provide remote troubleshooting?
A Yes. Our engineers offer video-based remote troubleshooting and guidance.
-
Q Do you support machine customization?
A Yes. We provide customized machinery solutions based on your production requirements.
-
Q Can you assist with factory layout planning?
A Yes. We provide production layout design and capacity planning consultation.
-
Q Do you provide spare parts for long-term use?
A Yes. We provide original spare parts and long-term maintenance support.
-
Q How fast is your technical response?
A Our technical team responds within 24–48 hours for most service inquiries.
-
Q What is your warranty period?
A Our rigid box production line typically includes a 12-month warranty, covering core mechanical components.
-
Q Do you provide overseas installation support?
A Yes. We offer on-site installation guidance and remote commissioning support for global customers.
